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Product News -
Taskmaster 6 Enables The Digital
Mailroom
Image and Data Capture of All Documents in your
Organization
A hot topic at the AIIM
exposition this year was
the promise of the Digital Mailroom. Several Datacap customers, including Blue
Cross Blue Shield of Arizona and The Hartford, have used Taskmaster
to enable a Digital Mailroom application to capture a wide range
of documents entering their organization. (Read about BCBSAZ's Digital Mailroom in the current
issue of Transform
magazine.)
The concept of the
Digital Mailroom is essential to the realization of the Paperless Office,
which pundits have been predicting since the early
nineties. It entails the capture, classification and
electronic distribution of not only forms and
business documents, but all physical documents bound for all areas of
the organization, including HR, Legal, Customer Service, and Executive Management.
Implementing a Digital Mailroom remained a low
priority for most organizations until the anthrax attacks on media
and government officials late in 2001. While security issues are
driving applications, new regulations governing the handling of
documents, like HIPAA and Sarbanes-Oxley, have also increased
interest.
Perhaps the best reason to consider a Digital
Mailroom application comes from Ed Davis of BCBSAZ, who estimates
savings of close to $1 million a year from improved workflows, more
efficient document handling, storage and retrieval, and the
elimination of paper warehousing.
A Digital Mailroom
requires a reliable technology for capturing and recognizing
non-structured documents, and Taskmaster fits the bill. The Datacap installation at BCBSAZ began as a
medical claim application, but the Phoenix-based insurer extended
Taskmaster HCcs to capture enrollment forms, medical review
documents, contracts and financial records, totaling nearly a
million documents a month.
Across the
country, The Hartford also recently took advantage of Taskmaster's
rules-based architecture to easily expand their system
to input a wide variety of insurance documents, policies and
even photographs via scan, fax and e-mail.
Read
more about Taskmaster
6.
Customer News
– American College
of Physicians Uses Taskmaster For E-Forms
Application
Enables More
Accurate Filling of Forms
The American College of
Physicians (ACP) was founded in 1915 to uphold the highest standards
in medical education, practice, and research. ACP is the largest
medical specialty society in the world, with approximately 115,000
members, and its mission is to enhance the quality and effectiveness
of health care by fostering excellence and professionalism in the
practice of medicine.
To that end,
one of the important services ACP provides is the
regular testing and certification of the medical laboratories in
the U.S., Canada and the Pacific Rim. Three times a year, ACP
sends out thousands of testing samples and a 101-page
examination booklet, which is filled out by lab physicians and returned to
ACP. Since 1999, ACP has used Datacap Taskmaster to scan and capture
the handprint on the test results and automate processing. “We like
Taskmaster, because of its high degree of accuracy,” says Connie
Laubenthal, Director of ACP’s Medical Laboratory Evaluation program.
“People’s livelihood depends on us getting it right.”
In 2003, Laubenthal and
ACP envisioned a way to take interpretation out of the equation
altogether, and they found the solution in Taskmaster Web. Working
with Datacap, ACP developed a way to transform their 101-page
booklet into a series of browser-based panels, accessible over the
Internet. Called the Web Data Entry System (WDES), the new solution
was activated early in 2004.
Now, instead of filling out tests by hand,
physicians can log in to ACP’s Taskmaster Web Server, enter and
submit data directly into the MLE database from their computer.
Laubenthal says currently about 10% of their 2500 labs are utilizing
the new technology, the rest are still using the original
paper-based method. Through its contract with the Government
Services Agency (GSA), ACP also offers web-based proficiency testing
to U.S. government laboratories worldwide.
For more information on ACP, visit their website.
Employee News
–
New Face In Datacap
Sales
Extensive Experience In Capture and
Document Management
Datacap is growing to meet the burgeoning demand
for innovative capture solutions. We are pleased to welcome an old
friend, Paul McKnerney, as Direct Sales Manager. Paul
began his career in 1990 at DataImage, an early imaging VAR in New
England. He joined A.O.P. Solutions in 1996, which was a leading
Datacap reseller in the Northeast. At A.O.P., Paul was responsible
for Datacap installations at The Hartford, State of Connecticut and
Southern Connecticut Gas, among others.
In 2000, Paul joined Tower Technology as a
national Account Executive for insurance applications, a position he
held until this year, when the Boston-based document and records
management company was purchased by Vignette Corp.
For Datacap, Paul will be drawing on 15
years of experience in capture, imaging and document management
to help customers identify the best solution that meets
their business goals. “It’s an exciting time to be joining Datacap,”
says Paul. “The marketplace is catching up to the technology.
With Taskmaster 6, Datacap is well positioned to help customers be
more productive.”
Say hello to Paul by sending an e-mail to
pmcknerney@datacap.com or call 914 366 0100 ext.
247
Channel News
– CBM Archives Wins Texas Department of Public Safety
Driver's License Account
Scanning 100,000 license documents per
month
Datacap reseller CBM Archives of Corpus Christie,
Texas announced a deal with the State of Texas License Issuance
Bureau, to scan all Texas driver's licenses with Datacap Taskmaster
software. Previously, the bureau was sending license paperwork
offsite to a service Bureau to be microfilmed. When
Datacap Taskmaster is installed, all paperwork will be scanned
for archival purposes, saving time and money. Once the current
backlog has been scanned, CBM will work with the bureau to install a
capture workflow to automate processing of driver's licenses,
bringing further productivity benefits.
"The Texas DPS driver's license organization
has been using Taskmaster for two years to scan a certain class
of license documents," says Chai Chanyarlak, President of
CBM Archives. "Their experience with Taskmaster made it easier for
us to communicate the cost savings and other benefits to DPS."
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