How well an organization can incorporate new data into the enterprise determines its ability to respond to customers, opportunities and problems. A capture system must route images appropriately and translate data into the proper formats for each class of system. Document management systems are among the internal computer systems to which organizations typically feed data and images for the storage and retrieval of digitized documents. They enable administrators to control the distribution of data and document images to the right people at the right time. Other internal computer systems, which process data from documents, include Enterprise Resource Planning (ERP systems, standard databases, and for insurance companies, Adjudication Systems to automate the paying of claims. The following are brief summaries of the systems and their purpose:
Organizations that receive thousands of documents a day use special systems for collecting, distributing and storing document images called Document Management or Image Management systems. Solutions that combine document management with e-mail and Internet data are called Enterprise Content Management (ECM), or even the more high-flown Knowledge Management (KM).
Accounts Payable, Shipping, Purchasing and other back-office departments rely on Enterprise Resource Planning (ERP) systems, which help manage the inflow, payment and auditing of corporate transactions.
Insurance claims processors use solutions that can automatically match procedure and diagnosis codes to pricing and authorize the issuing of payment. It is imperative that data flowing into these systems be timely and accurate.
Datacap Taskmaster capture systems serve as a "front end" to all these systems, delivering accurate data and images, while saving an organization millions of dollars over manual processes. The "back end," to an image management system is the image repository, database, Storage Area Network (SAN) or mainframe that powers the organization's IT functions.
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