For Operations personnel concerned with running a document scanning, document management or data entry center, Taskmaster helps you improve efficiency. From installation to operation of your data capture system, Datacap provides the tools and support you need to succeed.
Datacap has been helping organizations deploy data capture systems since 1988, so we have the expertise to ensure a fast and easy start. Taskmaster has been tested on Windows 98, 2000, XP and NT. Its unique, flexible workflow enables users to apply their most demanding business rules in the way that works best for them.
Datacap offers training for system administrators at Datacap University. This training provides administrators with all the knowledge they need to manage a capture system and administer users. You'll also learn how to customize Taskmaster's interface with Microsoft VB Script. This feature allows you incorporate the same colors, designs and layouts of your previous data capture system. Hot keys and buttons can be programmed to create the same shortcuts your users already know. With these familiar touchstones, users learn the system much more quickly. Learn more about Datacap training.
Taskmaster's user interface is intuitive and ergonomic. For example, verify operators view image and data displayed side by side and repair highlighted fields and characters quickly and accurately. Highlight colors identify potential problems and keyboard shortcuts make quick work of every document. New operators often match the productivity of experienced users within days. Learn more about Taskmaster's Data Verify Screen.
System Administrators interact with Taskmaster through easy-to-use screens for tracking batches, documents and workstations. Many system and management reports are standard, to help you measure the performance and productivity of users. Add, reduce or change users; add new documents; upgrade or enhance the system - Taskmaster was built with such changes in mind. Recognition Results and other tools help you fine tune your system day to day.
Datacap supports you with both live telephone support and an online support site. Customers under maintenance can call Tech Support from 9 AM to 7 PM ET, Monday through Friday. 24/7 Telephone Support is also available. Our Software Problem Report (SPR) system helps you and Datacap manage and track issues together.
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