Improve Customer Service with Automated Loan Application Processing

For financial institutions processing a loan, speed is directly related to customer satisfaction.  The faster the approval, the quicker the customer can begin to use the capital and the quicker the institution can begin seeing a return from its loan.

Datacap Taskmaster Speeds Processing

With Datacap Taskmaster automating the input of data, financial institutions can achieve the competitive advantage of speed, plus deliver improved efficiency and reduced costs. Taskmaster automatically captures data on loan documents to feed legacy systems and accelerate indexing for image storage and retrieval. Datacap Wordfire helps classify and identify all the different documents within a loan portfolio, eliminating the need for tedious manual pre-scan preparation.

Distribute Scanning to the Point of Sale

Using the browser-based Taskmaster Web, financial institutions can distribute scanning to branch offices and affiliates, so that loan applications can be scanned seconds after final signatures by the customer. Demanding customers require rapid and responsive customer service.  Demanding financial institutions require Datacap Taskmaster to meet the need for speed.

The Value of Capture for Loan Processing

• Reduced errors on data input
• Reduced costs for error location and correction
• Reduced processing costs
• Reduction in FTEs required to perform data entry
• Improved cycle times and accuracy