Outsource Data Entry or Install a Capture System?

Outsourcing is possibly one of the most misunderstood issues in today's complex business landscape. If you are considering outsourcing data entry or overseeing an outsourcing program, there are a number of questions you should ask relating to:

• Feasibility
• Security and data protection
• Compliance
• Hidden costs

The number of companies outsourcing their data entry services has increased in recent years due to lower-cost labor pools outside the U.S. However, the decision to outsource data entry is often accompanied by a higher level of risk, less control and lower data accuracy. Another problem frequently faced by organizations is a lack of understanding of the potential return on investment or failing to conduct proper cost-benefit analysis.

What's the best solution?

The answer to the question of outsourcing is unique to each organization. A study by the Delphi Group found that the top two reasons cited for not outsourcing were loss of control over the process and an inability to describe the process. By improving transparency, an organization can reduce costs and increase the speed of execution. It is often said that a company should focus on its core competencies and outsource the rest. Some processes (such as legal services and printing) are intuitively obvious. Others frequently depend on the level of personal expertise within a company. Often companies choose a hybrid solution where they outsource a portion of the process and retain a portion in-house.

Datacap Taskmaster Supports Outsourcing

Datacap software for automated data entry improves efficiency and accuracy for service bureaus and end-users alike. Datacap Taskmaster provides all of the necessary components for an efficient and successful hybrid capture implementation - Taskmaster can be easily assimilated into your existing environment, reducing expenses without disrupting your business. Datacap Taskmaster Web can connect users and outsource partners for scanning, data entry and administration - locally or remotely.

The Value of Capture for Outsourcing:

• Batches are trackable from the moment they are scanned
• Reduced costs for error location and correction
• Reduced processing costs
• Reduction in FTEs required to perform data entry
• Improved cycle times and accuracy