Tarrytown, NY - January 10, 2006 - Datacap Inc., the leading provider of flexible document capture and forms processing software solutions to organizations worldwide, Canon U.S.A, Inc. and The Association For Work Process Improvement (TAWPI) today announced the availability of the industry's first survey focused exclusively on distributed capture benefits, success factors and barriers. Power Decisions Group, Inc. provided study design consulting as well as objective analysis and reporting of the data. The survey report is available online at: http://www.datacap.com/downloads/survey/
The scanning of documents at remote sites, linked to a
central processing center via the Internet or WAN, is known as distributed
capture. While remote scanning has existed for nearly a decade, the practice has
grown increasingly popular in the past 3 years, with the proliferation of
bandwidth and a new generation of browser-based capture software. This study is
the first of its kind designed to measure remote scanning adoption rates,
volumes, expectations and benefits experienced by end users.
The
survey results reveal that distributed capture has been embraced by a wide
variety of organizations that generate paper in multiple locations. Of the 328
respondents, 36% are high volume users of scanning technology. More than three
quarters of end-user respondents report distributed scanning operations for
longer than one year; while 36% have used remote scanning for more than three
years.
"This industry survey provides unique insight into the document capture practices of companies in different industries nationwide," said Scott Blau, CEO, Datacap Inc. "It confirms the benefits of remote document scanning, and more importantly, the opportunity for additional productivity achievements with automated forms processing technology."
The business sectors represented in the study were lead by financial services, with an even representation from insurance, healthcare, government, manufacturing and utilities. More than half (55%) of all end-users are scanning unstructured (non-form) documents remotely. Thirty-seven percent of survey respondents say they are capturing invoices remotely. Sixty-two percent have five remote scanning locations or less. Remote scanning and capture users report satisfaction levels that far exceed the industry norm - more than 93% of remote scanning and end-users state that their systems have met or exceeded expectations.
The
survey measured application objectives sought by end-users before
implementation, and the benefits realized after implementation. When asked to
prioritize, "Improved business process" is the business benefit cited by more
than half of respondents. Distributed scanning is universally seen as cost
effective with an overall performance rating of 93%. Among end-users, the two
attributes that received the highest level of satisfaction are "Cost
effectiveness" and "Overall performance."
More
than 70% of survey respondents reported a full return on their investment in
less than 12 months. As good as that sounds, the survey indicated opportunities
for significant additional ROI, since only 7% of respondents are using
recognition and other forms processing technologies, which eliminate manual
keying of index data.
For a free copy of the survey report, click here.
About Datacap Inc.
Since 1988, Datacap Inc. has provided leading document capture and forms
processing software solutions to organizations worldwide. Datacap Taskmaster
software efficiently transforms paper into information, reducing data entry
costs and improving information accuracy. A client/server, rules-based document
capture workflow platform, Taskmaster provides highly flexible solutions for
both image indexing and data entry automation. Taskmaster also enables
scanning, indexing and administration from a browser and integrates with all
leading document management systems.